Frequently Asked Questions

Please contact us via email at least 24 hours in advance before the start time of a scheduled course for rescheduling or cancellation. 

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On the Day of ANY course offering, no refunds will be made to ANY student, no exceptions.

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Rescheduling will be at the discretion of the CPR Instructor and the availability of courses. No refund or credit will be given for "No Shows" or  for cancellation/rescheduling inside the 24-hour advance policy. 

Please wear loose, comfortable clothing. You will be practicing skills that require working on your hands and knees, bending, standing, and lifting. If you have any physical conditions that might prevent you from participating, please let us know via email.

If you are not a healthcare professional, and you need a CPR and AED course, then a non-Basic Life Support Class can be taken.

If you are a healthcare professional, most employers and licensing authorities require a Basic Life Support (BLS) Course through American Heart Association (AHA). 

Yes, we do offer both! Please call or book online. 

For private classes, a minimum of four students are needed to attend the course. 

Most accrediting agencies will certify you for two years. 

We hope you will be satisfied with your training through us and for completion of your renewal you will choose us again for your training needs.

Yes, a student manual is REQUIRED for both the BLS and Heartsaver course, they can be purchased separately or rented. 

You may also want to bring a pen and notepad so that you're able to take notes.

Ecards are usually delivered in an electronic format to your email within 48-72 hours.